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THE JUSTBILLITT GUIDE

One message.
The right document.

Ready-to-use examples and answers to help you move from your first invoice to tracking payments.

THE JUSTBILLITT GUIDE

One message.
The right document.

Ready-to-use examples and answers to help you move from your first invoice to tracking payments.

In this guideBexio connectionGetting startedWebsite or WhatsApp?Create an invoiceCreate a quoteSigned reportsBody shops & garagesMulti-languageStatisticsManage invoicesPlans & billingAccountFAQ
Your first invoice, step by step
Set up your profile, verify your number, then prepare your document.
1

Set up your business

Create your account with your WhatsApp number. Add your contact details, logo, IBAN and invoice settings in your profile.

2

Verify your WhatsApp number

Your first message to the bot is a code: on your profile, tap “Get a code”, then “Open WhatsApp and send the code”. The bot replies “Number verified” and your account is active. Once only.

3

Describe, check, send

Write the client’s name, services and prices. Follow the instructions in WhatsApp, check the document, then send it to your client.

WhatsApp and your web workspace
Two ways to manage the same business: create documents on WhatsApp, organise their follow-up on the website.

On the website (justbillitt.ch)

• Create your account
• Set up your profile: logo, IBAN, contact details, VAT
• View your invoices, clients and statistics
• Mark an invoice paid, delete or restore it
• Manage your subscription

On WhatsApp

• Create invoices and quotes
• Mark an invoice paid, see unpaid ones
• Check your statistics quickly
• Choose the PDF language

Start here: complete your profile on the website. Then prepare your documents from WhatsApp.

Create an invoice
A useful message includes the client, service, quantity and price.
Single service
Format: Invoice for (client), (service) (hours)h at (price) CHF
Invoice for Jean Dupont, plumbing 3h at 80 CHF
3 × CHF 80 = CHF 240 for the services, before any VAT configured in your profile.
Multiple services
Format: Invoice for (client), (service1), (service2), ...
Invoice for Marie Martin, plumbing 3h at 50 CHF, cleaning 4h at 50 CHF, laundry 4h at 25 CHF
Three service lines: 150 + 200 + 100 = CHF 450 before any VAT.
Flat-rate invoice (no hours)
Format: Invoice for (client), (service) (price) CHF
Invoice for Pierre Blanc, website creation 3000 CHF
One fixed-price service at CHF 3,000, before any VAT.

For a clear result: specify prices and quantities. Check services, amounts and contact details before sending.

Prepare a quote
Same syntax as an invoice, just replace "Invoice" with "Quote".
Simple or multi-service quote
Format: Quote for (client), (service) (hours)h at (price) CHF
Quote for Sophie Laurent, kitchen renovation 5000 CHF, painting 2000 CHF
→ Generates a quote PDF (without payment QR code)

Remember: a quote presents your proposal without a payment QR. An invoice in CHF or EUR can include a Swiss payment QR.

✍️ Signed work reports
Have your client sign on site, on their phone or yours — no more paper pad. The report counts towards your quota like an invoice or a quote.
Approval slip (before the job)
Format: bon (client), (work) (price)
bon John Smith, water heater repair 480.-
→ Creates an approval slip (before the job) and sends you the signature link
Work report (after the job)
Format: work report (client), (hours)h (work) at (price)
work report John Smith, 3h call-out at 90.-
→ Work report / intervention report (after the job), with the signature link
See your reports
bons
→ List of your reports and their status (to sign, signed, invoiced)
New signature link
lien bon B-0001
→ New signature link (valid for 48 h)
Send the link to the client
envoyer bon B-0001 client@example.com
→ E-mails the signature link to the client
Invoice a signed report
facture bon B-0001
→ Creates the invoice from the signed report; the signed report is attached as page 2

Good to know: the default title (approval slip before the job, or work report after) is set in your profile.

Learn more about the work report
Body shops & garages
Bill repairs directly to the insurance company: your customer (the insured) appears on the invoice, but the payment QR is in the insurer's name.
Invoice with a claim number
Format: Invoice for (customer), claim (no.), insurance (name), (repair) (price)
Invoice to Jean Dupont, claim 12345, insurance AXA, bodywork repair 2500.-
→ The claim number appears on the service line and the QR is payable by AXA
With client numbers or addresses in the message
Customer and insurer already saved? Use their numbers (type "clients" on WhatsApp to see them). Or write the addresses directly in the message:
Invoice to 1, claim 12345, insurance 3, bodywork repair 2500.- Invoice to Jean Dupont Rue du Rhône 5 1950 Sion, claim 12345, insurance AXA General-Guisan-Strasse 40 8400 Winterthur, bodywork repair 2500.-
→ The address typed for the insurer is used for the QR and updates its client record
Amount not yet approved by the insurer
Simply leave out the amount:
Invoice to Jean Dupont, claim 12345, insurance AXA, windscreen replacement
→ QR without amount (allowed by the Swiss standard) + note "Amount subject to acceptance by the insurance company"
Manage insurance addresses
The main Swiss insurers (AXA, Zurich, Mobilière, Allianz, Baloise, Helvetia, Generali, Vaudoise) are pre-filled with their head-office address:
assurances assurance AXA, General-Guisan-Strasse 40, 8400 Winterthur
→ "assurances" shows the list; "assurance NAME, address, ZIP city" edits or adds an insurer (also possible from My clients)

💡 Tip: check a pre-filled insurer's address the first time you use it. Every insurer you use is saved in "My clients" and can be edited at any time.

Already using Bexio?

Connect your account from your profile, then enable invoice creation in Bexio.

Invoices and quotes in CHF or EUR, at the VAT rate of your profile, are created as drafts in Bexio. Check the draft before sending it. Insurance cases and signed work reports stay on the JustBillItt PDF workflow.

You choose the workflow (Bexio draft or JustBillItt PDF) in your profile.

My business profile
Choose the document language
French, German, English or Albanian: follow the language options offered in WhatsApp.
French
Facture pour Jean Dupont, maçonnerie 3h à 45 CHF
German
Rechnung für Hans Muster, Maurerarbeiten 3 Std. zu 45 CHF
English
Invoice for John Smith, consulting 2h at 150 CHF
Albanian
Faturë për Agron Krasniqi, konsultim 2h me 150 CHF
Change the language of an existing PDF
Format: fr / de / en / al followed by invoice number
en 2026-0001
Creates an English version of the available document without changing its original.
Find your business figures
View a summary on WhatsApp. Open your dashboard for a breakdown by currency.
Current month stats
stats
→ Number of invoices, total collected, unpaid invoices
Stats for a specific month
stats 01-2026
→ Full statistics for January 2026
Annual stats
stats 2026
→ Month-by-month view for the entire year
Track documents and payments
Payment statuses reflect what you record. Mark an invoice as paid after receiving the payment.
View unpaid invoices
unpaid
→ Lists all pending invoices with client and amount
Mark as paid
Format: paid (number)
paid 2026-0001
→ Invoice N°2026-0001 is marked as paid
Move a document to the trash
Format: delete (number)
delete 2026-0003
The document leaves the active list. You can restore it from the website’s trash.
Choose your plan
Check your allowance or prepare to change plans.
View my current plan
my plan
→ Plan, invoices used and remaining this month
Move to a paid plan
Format: upgrade (plan)
upgrade basic
WhatsApp displays the payment instructions. Activation follows once receipt has been verified.
Plan Invoices or quotes/month Price
Essai de bienvenue10 (1er mois)Free
Gratuit2Free
Basic3519 CHF/mois
Pro15039 CHF/mois
Illimité∞59 CHF/mois

Les factures et devis partagent le quota. Les abonnés aux anciennes offres conservent leur volume tant qu’ils gardent la même formule.

Manage your account
Commands to manage your account from WhatsApp.
Close my account
delete my account
Then confirm with:
confirm deletion
Closing removes your access. Archived documents and some data are retained.
View all commands
help
→ Summary of all available WhatsApp commands
Answers to common questions
Answers to the most common questions.

Do I need to install an app?

No. Everything happens on WhatsApp (which you already have) and on the website. Nothing to download.

How does my client pay the invoice?

They scan the Swiss QR code at the bottom of the invoice with their banking app: the amount and your IBAN are filled in automatically.

Where can I find information about my data?

Read the privacy policy for data processing and providers, and the Security page for account guidance.

Can I edit an invoice after creating it?

An issued document keeps its original details. You can download the PDF, create a translation or update its payment status. For content corrections, contact support before replacing it.

Does a quote also have a QR code?

No. Only invoices have a payment QR. A quote is a proposal, not yet payable.

What happens if I reach my invoice limit?

New documents are paused once the allowance is used up. Choose a suitable plan from your profile or wait for your allowance to renew. Invoices and quotes share the allowance.

In which languages can I invoice?

In French, German, English and Albanian. The PDF is generated in the language you choose.

Read next

Two full guides: how to create a Swiss QR-bill invoice (variants, slip contents, mistakes to avoid) and what a Swiss invoice must contain (mandatory details, VAT, record keeping).

Need a hand?

Describe what you are trying to do and include the relevant document number. Contact us on WhatsApp or by email.

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